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By combining proven research services with a powerful software engine, MaritzCX makes it possible to: - Accelerate the process of gathering, analyzing, distributing, and acting on crucial information from months to minutes. - Anticipate and influence the trends and triggers that keep customers happy and loyal over the lifetime of a relationship. - Make research personal with tools, processes, and technology that allow you to treat and serve thousands (or millions) of customers as individuals. - Deliver the right information to the right people, so everyone in your organization can gain instant insights and take appropriate actions -- from front-line employees to executive management. - Weave research intelligence into your operational DNA, so you can convert customer feedback directly into meaningful competitive advantage and better business outcomes.